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TERMS AND CONDITIONS

 

Seb Academy with Unique Entity Number 53404482D is located at 505 Bishan Street 11, #01-432, Singapore 570505. These Terms and Conditions (‘Agreement’) form the contract between Seb Academy (‘we’ or ‘us’ or ‘our’) and the Parents or any persons (‘you’ or ‘client’) who engage the Service of Seb Academy on behalf of their son/daughter/dependant (‘your child’).

1. DEFINITIONS

In these Terms and Conditions:

“Confirmation Correspondence” means the Conversation, the Summary and/or any subsequent correspondence between us which sets out, confirms or clarifies the details of the Service;

“Conversation” means the initial conversation between us referenced at clause 3;

“Fee” means the fee payable to Seb Academy (Atoms Academy Pte. Ltd.) for the Tutoring Service as set out in clause 5;

“Holiday Classes” means Tutoring Sessions held during school holidays, as advertised on our website www.seb-academy.com;

“Hours” means the number of Tuition hours discussed/set out in the Confirmation Correspondence;

“Service” means the course of Tuition as set out and agreed in the Confirmation Correspondence;

“Service End Date” means the date on which the Service will end as agreed (if at all) in the Confirmation Correspondence;

“Service Start Date” means the date on which the Service will begin as discussed and/or set out in the Confirmation Correspondence;

“Group Tutoring” means a maximum of up to 16 students onsite to 1 tutor per session and up to 500 for online lectures;

“Summary” means the summary of the Conversation referred to in clause 3;

“Tuition” means the Tuition service as agreed as appropriate;

“Tutor” means the person who is registered with Seb Academy to provide educational tutoring services and who accepts to undertake the service;

“Tutoring” means as discussed/set out in the Confirmation Correspondence;

“Tutoring Location” has the definition discussed/set out in the Confirmation Correspondence;

2. GENERAL

These Terms and Conditions (and any document referred to in them including the Confirmation Correspondence) contain the entire agreement (“Agreement”) between us and you and supersede any prior agreement between us relating to their subject matter. Nothing in this clause shall limit or exclude any liability for fraud.

These Terms and Conditions shall apply (and be deemed to be accepted by you) from the date in which you instruct Seb Academy to begin any form of tuition mentioned in the Definitions as above. Unless otherwise agreed in writing by a Director of Seb Academy, these Terms and Conditions shall prevail over any other terms of business or conditions put forward by you. To the extent that there is any conflict or inconsistency between any Confirmation Correspondence and the terms contained herein the terms contained in the Confirmation Correspondence shall take precedence for the relevant Service.

To the extent that the Tutor is engaged by Seb Academy as a self-employed Tutor nothing contained within this Agreement shall constitute the relationship of employer and employee and/or worker or a partnership between Seb Academy and the Tutor, or between you and the Tutor.

3. OUR OBLIGATIONS

We will use reasonable endeavors to carry out Tutoring of such nature as required for the delivery of the Service. We will ensure that prior to working on a Service the Tutor has provides us with:

  • evidence as to his or her identity;
  • confirmation that he/she has the experience, training, qualifications and/or any authorizations which you have indicated to us are necessary for the relevant Role and/or which are required by law or a relevant professional body;
  • and confirmation that he/she is willing to enter into the relevant Service.

For each Service Seb Academy may:

  • ask you to confirm certain information during the conversation;
  • once you we have received the confirmation as to the Service you require, we will assign the Tutor to provide the Tuition at the relevant Tutoring Location; during the relevant Hours; and from the relevant Service Start Date until the earlier of the Service End Date (if any) and/or the date on which the Service is terminated in accordance with these Terms and Conditions and/or the relevant notice period (if any) discussed/set out in the Confirmation Correspondence.
  • You are obliged to pay us any fee that falls due in accordance with clause 5 of these Terms and Conditions.

4. YOUR OBLIGATIONS

You shall: 

  • co-operate with Seb Academy in all matters relating to the Service;
  • provide Seb Academy with such information and materials as may reasonably be required in order to supply the Service and ensure that such information is accurate in all material respects;
  • comply with the payment terms of each material invoice;
  • ensure your child is aware of the high behavioral expectations during sessions to receive maximum benefit from Tutoring.

5. FEES AND PAYMENTS

A fee will be incurred on the completion of the Tuition. This fee is applicable regardless of whether a further Service is booked.

Upon the selection of a Service you will incur a Fee. This clause sets out how the Fee will be calculated and when the Fee will be payable.

The amount and type of Fees applicable to a Service will be confirmed to you in the Confirmation Correspondence.

To the extent that any terms within this Clause conflict with those in any subsequent Confirmation Correspondence the terms contained within the latest Confirmation Correspondence shall take precedence.

The Fee will consist of one or a number of the relevant charges as set out at Schedule 1. Some components of the Fee are fixed and their value is set out below. Other components of the Fee (such as additional study materials) will vary depending on the Service. The value of such charges will be confirmed to you in the Confirmation Correspondence.

Seb Academy imposes different payment terms dependant on the Service selected by you and as agreed in the Confirmation Correspondence, as follows:

Group Tutoring: From SGD300 (Sec 3 / IP Chemistry), SGD320 (Sec 4 / IP Chemistry), SGD400 (H2 J1), and SGD440 (H2 J2) for 4 lessons. For 5 lessons in a month, it would be adjusted according. The fees will increase for students who join later in their academic journey with Seb Academy from May of the academic year for SGD340 (Sec 3 / IP Chemistry), SGD360 (Sec 4 / IP Chemistry), SGD440 (H2 J1), and SGD480 (H2 J2) for 4 lessons. The Service must be paid for in full for the period specified in the Confirmation Correspondence prior to the Service Start Date, no later than the second Sunday of the month.

Holiday Sessions: SGD100 (Secondary 3/4) or SGD120 (H2 Chemistry) per 2-hour sessions and the Service must be paid for in full for the sessions specified in the Confirmation Correspondence prior to the Service Start Date.

You may pay your fee by PayNow. Any queries arising must be brought to our attention within seven Working Days of the date of the due date. We reserve the right to charge interest in respect of any amount outstanding after the period for payment referred to in clause 5 above (both before and after judgment) from the date of invoice up to and including the day of payment at the rate of 8% a year.

You shall pay all amounts due in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law).

Intellectual Property

All Intellectual Property Rights in or arising out of or in connection with the Service shall be owned by Seb Academy. All materials supplied in accordance with the Service are the exclusive property of Seb Academy

6. CANCELLATION, TERMINATION AND ARRANGING MAKE-UP LESSONS

Cancelling a Service – please ensure that you and the Tutor are agreed on the arrangements for each lesson. If you need to cancel or change a lesson, please call the Tutor directly and send a confirmation email to sebastian@seb-academy.com.

Should you wish to cancel your Service you will not be entitled to a refund of any monies paid or due in accordance with Clause 4 above and you will be required to give 30 days’ notice in writing for the attention of Sebastian Lim via email at sebastian@seb-academy.com.

Upon receipt of your notice of cancellation, you will be issued with a final invoice to cover any shortfall between the amount paid and the cost of the Service provided to you including the cost of the tuition and any resources.

Any lessons cancelled during the notice period will be rearranged, if a time can be agreed upon between both parties, and will still be charged for.

Arranging Make-Up Lessons – both you and the Tutor must give reasonable notice to each other of any holiday commitments you may have or any changes to the tuition timetable necessary because of illness, school competition or any personal reasons. You would be allowed a maximum of 2 make-up per term to facilitate administration on the tutor’s part to ensure academic progress is on track. You are to arrange to attend a make-up class by referring to our timetable listed on seb-academy.com. In any event should you be able to attend any of the make-up class, you have to attend the lesson in the student’s portal. If you cannot make it for your lesson, please note that your lesson is non-transferable and non-refundable due to timetabling restrictions and constraints. You will be entitled to a full refund on a case-by-case basis due to compassionate grounds, e.g. death of a family member, medical operation.

Replacement Tutors – in the event that your usual tutor is unavailable, Seb Academy may provide an alternative Tutor to deliver the lesson(s). If this happens, Seb Academy will advise you in advance, either in person or in writing, and you will have the option to accept this substitution or receive a refund. There will be a full consultation between the usual Tutor and the replacement Tutor prior to the lesson, to ensure continuity of learning.

Terminating This Agreement – generally Seb Academy may give you 14 Working Days written notice terminating this Agreement at any time, notwithstanding that either party may give notice in writing to the other terminating this Agreement with immediate effect if:

  • the other party commits any material breach of any of the terms of this Agreement and that breach (if capable of remedy) is not remedied within 5 Working Days after notice being given requiring it to be remedied;
  • the other party becomes bankrupt, insolvent or becomes the subject of a receiving or winding-up order, makes any composition with its creditors or has an administrative receiver appointed over all or part of its undertaking or assets, or either party ceases, or threatens to cease, to carry on business.

7. LIABILITY

If you have a complaint against the Tutor or against us, you must inform us of that complaint within 24 hours of the occurrence that gave rise to it by sending an email to sebastian@seb-academy.com . Any opinion expressed by the Tutor is not an expression of the opinions of Seb Academy. Neither Seb Academy nor any of its staff shall be liable to you for any loss, injury, damage, expense or delay incurred or suffered by you arising directly or indirectly from or in any way connected with the introduction or supply of a Tutor to you or with any failure by Seb Academy to introduce or supply a Tutor and, in particular, but without limitation to the foregoing, any such loss, injury, damage, expense or delay arising from or in any way connected with:

  • failure of the Tutor to meet your requirements for all or any of the purposes for which he or she is required by you;
  • any act or omission of a Tutor, whether wilful, negligent, fraudulent, dishonest, reckless or otherwise;
  • and any loss, injury, damage, expense or delay incurred or suffered by a Tutor, provided that nothing in this clause 8 shall exclude or restrict the liability of Seb Academy to you for death or personal injury resulting from negligence or for fraudulent misrepresentation or in any other circumstances where liability may not be so limited under any applicable law.

8. PRIVATE ARRANGEMENTS

You are not permitted to make private arrangements for tuition with Tutors introduced or supplied by us to you. By confirming Tuition, you undertake not to make any such arrangements with any Tutor registered with us either during the term of this Agreement or for up to 3 months following its termination.

9. RESPONSIBILITIES OF THE TUTOR

A Tutor is not responsible for chaperoning minors or guarding a house and/or household effects. Please ensure that when a Tutor is with your child at your place of residence, a responsible adult is also present at all times during the Tutoring.

10. DATA PROTECTION

Seb Academy and the Client shall comply with their respective obligations under the Data Protection Laws at all times.

Seb Academy shall procure that each of their Tutors shall also comply with their respective obligations under Data Protection Laws at all times.

By entering into this Agreement you consent to our use of your, and where you are the parent or legal guardian of the child receiving Tutoring to use that individual’s, personal data for the purpose of providing the Tutoring which may include (without limitation) effecting introductions to Tutors, use of such data for billing and/or fee collecting purposes and/or to enable us to make contact from time to time.

11. EVENTS OUTSIDE OF OUR CONTROL (FORCE MAJEURE) 

We will not be liable for any failure or delay in performing our obligations where that failure or delay results from any causes that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond our reasonable control.

If any event described under this Clause 12 occurs that is likely to adversely affect our performance of any of our obligations under these Terms and Conditions:

  • We will inform you as soon as is reasonably possible;
  • Our obligations under these Terms and Conditions will be suspended and any time limits that We are bound by will be extended accordingly;
  • We will inform you when the event outside of our control is over and provide details of any new dates, times or availability of Services as necessary;
  • If an event outside of our control occurs and you wish to cancel the Agreement, you may do so in accordance with your right to Cancel under Clause 6. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible, and in any event within 14 Calendar Days of our acceptance of your cancellation notice;
  • If the event outside of our control continues for more than 4 weeks, we will cancel the Agreement in accordance with our right to cancel under Clause 6 and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible, and in any event within 14 Calendar Days of our cancellation notice.

12. MISCELLANEOUS

No modification or variation of this Agreement shall be effective unless a director of Seb Academy consents in writing to such modification or variation and/or as set out by the Company regarding a specific Service in the relevant Confirmation Correspondence. If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions hereof and the remainder of the provision in question shall not be affected.

Any waiver of any breach of, or default under any of the terms of this Agreement by us, shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of this Agreement. We shall be entitled to transfer or assign the benefit and/or burden of this Agreement.

The expiration or termination of this Agreement, howsoever arising, shall not operate to affect such of the provisions of this Agreement as are expressed to operate after then. Neither party shall have any liability under or be deemed to be in breach of this Agreement for any delays or failures in performance of this Agreement which result from circumstances beyond the reasonable control of that party. The party affected by such circumstances shall promptly notify the other party in writing whether such circumstances cause a delay or failure in performance and when they cease to do so. If such circumstances continue for a continuous period of more than 2 weeks, either party may terminate this Agreement by written notice to the other party.

If you have any further questions, visit https://seb-academy.com/faq/ or contact Mr Lim via:

 

SCHEDULE 1: CHARGING SCHEDULE

  1. General

This Schedule 1 (the “Charging Schedule“) sets out an explanation of the fees and other costs which Seb Academy is entitled to invoice you for in accordance with clause 4 of the main Agreement to which this Charging Schedule is attached.

The amount and type of Fees applicable to a Service will be confirmed to you in the Confirmation Correspondence.

To the extent that any terms within this Schedule conflict with those in any subsequent Confirmation Correspondence the terms contained within the latest Confirmation Correspondence shall take precedence.

  1. The Fee

The Fee means the total of the following charges, as applicable:

  • The “Tuition Fee” as set out at section 3 of this Charging Schedule;
  • and/or Any “Extra Charge” as set out in the Confirmation Correspondence sent to you.
  • There is no deposit nor administrative registration fee.
  • There are no materials fees, unless procurement of additional study resources deemed beneficial for self-revision.
  1. Tuition Fee

The Tuition Fee starts from SGD300 (Sec 3 / IP Chemistry), SGD320 (Sec 4 / IP Chemistry), SGD400 (H2 J1), and SGD440 (H2 J2) for 4 lessons. For 5 lessons in a month, it would be adjusted according. The fees will increase for students who join later in their academic journey with Seb Academy from May of the academic year for SGD320 (Sec 3 / IP Chemistry), SGD340 (Sec 4 / IP Chemistry), SGD440 (H2 J1), and SGD480 (H2 J2) for 4 lessons. 

  1. Fees Collection

Tuition Fees are collected on a monthly basis pro-rated to the number of lessons in that month. The Service must be paid for in full for the period specified in the Confirmation Correspondence prior to the Service Start Date, no later than the second Sunday of the month.